Shipping Policy

All orders are custom-printed, framed, and carefully packaged at our dedicated workshop in USA.

Production & Processing Time

Because every piece is made to order, orders undergo production prior to shipment:

• Production Time: 3–5 business days (Monday through Friday, excluding public holidays).

• Orders enter production as soon as payment is confirmed.

Shipping & Delivery Options

We ship across the contiguous United States using major domestic carriers, including UPS, FedEx, and USPS.

• Standard Ground Shipping: 2–5 business days in transit once production is complete, depending on your location.

• Shipping Rates: Calculated transparently at checkout based on package weight, finished frame dimensions, and delivery ZIP code.

Order Tracking

Once your order ships, you will automatically receive a confirmation email containing your tracking number and carrier details.

Protective Packaging & Damages in Transit

Every artwork is packed using custom, reinforced boxes and protective corner guards engineered specifically for fine art transit.

While damages are extremely rare (under 0.3%), if your piece arrives damaged or defective, please contact us within 5 days of delivery at hello@theprint.gallery with your order number and photos of the damage. We will issue a free replacement right away.